a71 bd Privacy Policy

Section 01

Introduction and Scope

This privacy policy ("Policy") applies to all users of the a71 bd platform. When you use our services through the a71 bd website, mobile application, or any other digital channel, you are considered to have accepted the terms of this Policy. Your continued use of the service after this Policy takes effect indicates your agreement to the data collection and use practices described here.

To learn about the general terms of use of the a71 bd platform, please read our Terms and Conditions, which cover everything from account management to service limitations.

This Policy may be revised from time to time. You will be notified of any significant changes via your registered email address or through a notice on the platform. Continued use of the service after a revised Policy is published will be taken as your acceptance of the updated terms.

Section 02

Information We Collect

a71 bd collects various types of information to provide services, ensure security, and improve the user experience. The main categories of information collected are listed below:

2.1 Registration and Identity Information

• Full name, email address, and mobile number
• Date of birth (for age verification — all services are for users aged 21 and above)
• National ID or passport details (as part of the identity verification process)
• Username and password chosen by the user

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal transaction history

2.3 Device and Technical Information

• IP address and device identifiers
• Browser type and operating system version
• Information collected through cookies and similar tracking technologies
• Time spent on the platform and pages visited

2.4 Gaming Activity Information

• Betting and gaming history, win and loss records
• Bonus claims and wagering activity
• Session data and game preferences

Section 03

Purpose of Data Use

Collected information is used only for the following purposes:

3.1 Service Operation and Security

Personal information is required for account creation, identity verification (KYC), login security, and fraud prevention. a71 bd keeps your data secure through SSL encryption and two-factor security measures.

3.2 Financial Transaction Processing

Financial information is used to process deposits and withdrawals, transfer funds via bKash/Nagad/Rocket/Upay or bank transfer, and maintain transaction records.

3.3 Customer Support and Communication

Contact information is used to provide 24/7 live chat and email support, send account-related notifications, and resolve technical issues.

3.4 Ensuring Responsible Gaming

Gaming activity data is analysed to identify unusual behaviour and provide assistance to users when needed. Tools such as limit-setting and self-exclusion are provided in line with a71 bd's Responsible Gaming guidelines.

3.5 Service Improvement and Personalisation

User preferences and behaviour are analysed to surface relevant games and offers. This information is also used to monitor and improve platform performance.

Section 04

Data Storage and Security

4.1 Retention Period

Data is retained for as long as an account is active and, after closure, for as long as necessary to meet applicable legal and regulatory obligations. Financial transaction records are generally required to be kept for an extended period.

4.2 Technical Security Measures

• Data transmission is secured through SSL/TLS encryption
• Passwords and sensitive data are stored in hashed form
• Regular security audits and vulnerability reviews are conducted
• Firewalls and intrusion detection systems are maintained to prevent unauthorised access

4.3 Server Infrastructure

a71 bd data is stored in secure data centres with controlled physical access and environmental protections in place. Data backups are maintained regularly to ensure service continuity in unexpected situations.

Section 05

Sharing Information with Third Parties

a71 bd does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Only the minimum necessary information is shared with selected third-party providers for payment processing (bKash, Nagad, Rocket, Upay, and banks), identity verification, and technical infrastructure management. These providers operate under strict confidentiality agreements and may use the information only for specified purposes.

5.2 Legal Obligations

If disclosure of information is required to comply with a court order, government directive, or applicable law, a71 bd will do so in accordance with its legal obligations. Where possible, you will be notified before such disclosure takes place.

5.3 Fraud and Scam Prevention

Information may be shared with relevant authorities to detect and prevent fraud, comply with anti-money laundering (AML) rules, and investigate suspicious activity.

Section 06

Cookies and Tracking Technologies

6.1 Use of Cookies

The a71 bd platform uses cookies and similar technologies to keep login sessions active, remember user preferences, and monitor platform performance. Cookies fall into three types:

• Essential cookies — required for the core functionality of the platform
• Functional cookies — help save settings such as language preferences and login status
• Analytics cookies — collect information about user behaviour to be used in improving the service

6.2 Cookie Controls

Cookies can be disabled from your browser settings, though in some cases this may limit platform functionality. Disabling essential cookies may prevent core services such as login and payment from working correctly.

Section 07

Your Rights

As a user of a71 bd, you have the following rights over your personal information:

• The right to access and verify the information collected about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your information in certain circumstances (after any applicable legal obligations have been fulfilled)
• The right to opt out of marketing communications
• The right to file a complaint regarding data processing

To exercise these rights, contact the support team. Requests will be processed as quickly as possible after your identity has been verified.

Section 08

Protection of Minors' Data

All a71 bd services are for users aged 21 and above only. Minors are strictly prohibited from opening an account on this platform. Age is verified during registration and no data from minors is collected. If a71 bd becomes aware that data from a minor has been collected by mistake, that account will be closed immediately and the relevant data will be deleted.

Section 09

International Data Transfers

a71 bd may process or store some data on servers outside Bangladesh for technical service purposes. In such cases, appropriate contractual arrangements are put in place to ensure the data receives the same level of protection. Regardless of where personal data is processed, the terms of this Policy apply at all times.

Section 10

Policy Updates and Contact

10.1 Policy Updates

This privacy policy may be amended due to changes in services, legal requirements, or technical updates. A new date will be shown on this page after each change, and you will be separately notified of significant changes. You may also visit our FAQ section for answers to common questions.

10.2 Contact

If you have any questions, comments, or complaints about this privacy policy, please contact our support team. We provide assistance in Bengali and English via live chat and email, 24 hours a day, 7 days a week. To learn more about a71 bd, visit our About Us page.